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Complaints / Suggestions

Our doctors and staff constantly strive to give you the best possible care and attention.

If you have any suggestions for improvement, or are unhappy about any aspect of our service, please ask to speak or write to the Practice Manager.

The formal complaint body for Victoria is:

Office of the Health Complaints Commissioner
Level 27/570 Bourke St, Melbourne VIC 3000
Telephone: 1300 582 113




116 Cranbourne Rd, Frankston VIC 3199

Phone Number

(03) 9783 9288


(03) 9770 2554

Opening Times

  • Monday-Thursday: 8.30am-8.00pm
  • Friday: 8.30am-5.30pm
  • Saturday: 9.00am-12.30pm
  • Sunday: 9.00am-11.00am
  • Public Holidays: 9.00am-11.00am